Frequently Asked Questions

Why Buy From RPM?

  • We are a family owned business that has been in operation since 1929. 
  • We value all of our customers, not just large volume purchasers.
  • We pride ourselves on the quality of our products and don't cut corners just to save pennies.
  • Our stock products are made in the USA, and our business is located in NY State.

But if I can buy cheaper products, why shouldn't I save money?

  • You said it yourself  - CHEAP!  Our products are affordable, but high quality.
  • When you order our products, what you see is what you get - the product matches the pictures and descriptions (unlike many of the alternatives).
  • Our parts that require assembly fit together well, and are actually so easy to assemble even a nine-year old can do it!
  • Our mannequins are made of HDPE, not acrylic or plastic, and are designed to be #employeeproof and stand up to the rigors of the retail environment.
  • They are #shatterproof and durable and don't chip or break, and can be easily cleaned with common household products.
  • We also don't hide any of the costs of our products - no tariffs or duties or hidden charges or minimum orders on our stock products.

How easy is it to order from RPM?

  • We are just a click, a phone call, or an email away!
  • When you buy from those "cheaper" alternatives, it isn't so easy to get customer service, much less returns or replacements.
  • Our prices don't change after the initial low cost order, unlike many of those "too good to be true" deals you can find on other internet sites.
  • Our regular stock items are just that - they aren't unsold inventory from other vendors. When you buy our display forms you know that additional quantities are available directly from us whenever you need them.